Connecticut Logo

Back

Hamden Auto Body Offers Fast, Reliable Collision Repair

By Elisha Neubauer

While I'm sure you've heard this line from businesses before, the founders of Hamden Auto Body take this concept seriously. The company was started by Maureen and Karl Mauhs, who together created the perfect super team. Karl Mauhs held a background in the automotive repair industry, while Maureen Mauhs' previous experiences involved owning and operating process/service driven industries. "They wanted to create a collision repair company that would advance itself from the rest of the industry by operating in an efficient, professional and customer focused approach," states Nicole Carpenter, Customer Care Representative for Hamden Auto Body.

They aimed to pull themselves apart from the teeming strands of auto repair shops by offering safe, quality repairs alongside the highest standards in customer service. "We treat every repair as if it were for our own vehicle, with our own family as passengers," Carpenter affirms.

"Our staff dedicates the time to undergo training and certification from I-CAR Gold Class, ASE, and vehicle manufacturers to ensure that your vehicle is repaired the safe and correct way." The facility is completely state of the art, with constant investments being made into the newest equipment required to guarantee a quality repair with the recent advances in vehicle design and technology.

While the newest facility and equipment is enough to draw in customers- that's not the reason behind the surge in popularity. Staying true to the original focus brought to the market by the founding partners, it is the level of customer service and atmosphere of the shop that continues to keep their business flowing. "Aside from repairs, our staff understands that accidents are unpleasant, stressful, and never at the right time," details Carpenter. "Our Customer Care Representatives are compassionate, keep our customers informed, handle insurance claims from A to Z with any insurance company, and are always available for questions about the insurance or repair process."

Regardless of whether you are handling the repair yourself or repairing through your own, or someone else's, insurance company, Hamden Auto Body has you covered. "We have all of the equipment needed to properly repair the composites, high-strength steel, aluminum, safety systems, on-board computers and complex finishes that are common in new vehicles," announces Carpenter.

"We arrange tows for unsafe vehicles at any time, on-site rental cars for appointments, and file and track insurance claims from beginning to end." The company also offers a local courtesy shuttle to take you home or to work after dropping off your vehicle, with a return service for when your repairs are completed.

"Having a vehicle repaired can be a stressful ordeal, but our staff is devoted to making the ordeal as smooth and painless as possible," Carpenter says. "Our Customer Care Representatives will sort through the information with you, and guide you through all of the steps to get the process started."

Share this:

Comments

Leave a comment:

* Login in order to leave a comment. Don't have an account? Join for Free
8/3/2016

Tom Soltis

Hamden Auto Body does great work!

Reply



About The Author

Elisha Neubauer is a freelance editor, ghostwriter, book reviewer, and author. She is...

View Profile

Become an Expert Contributor

Have some knowledge to share, and want easy and effective exposure to our audience? Get your articles or guides featured on Connecticut Homes today! Learn more about being an expert contributor.

Learn More